Refund policy

RETURN AND REFUND POLICY

 

Return Window

You have 30 days from the date of delivery to request a return for defective or incorrectly shipped items.

 

Final Sale Policy

All sales are final. We only accept returns for items that are defective, were incorrectly shipped by our team, or due to delay.

 

Eligible Returns

Returns are only accepted for: 

• Defective items (manufacturing defects, damage during shipping)

• Incorrectly shipped items (wrong size, color, or product sent)

• Items delayed multiple days for whatever reason

 

Return Conditions

To be eligible for a return, items must: 

• Be returned within 30 days of delivery

• Be in original packaging with all tags attached

• Be unworn and in the same condition as received

• Include proof of purchase

 

Return Shipping 

• We provide free return shipping labels for defective or incorrectly shipped items

• Customer is responsible for return shipping costs for all other return requests Refund Process

• Refunds will be processed to your original payment method

• A 10% restocking fee will be deducted from all approved refunds

• Please allow 5-10 business days for refunds to appear on your statement

 

How to Request a Return

To request a return, contact us at m3kwistook@gmail.com within 30 days of delivery with: 

• Order number 

• Photos of defective items (if applicable) 

• Description of the issue

Contact Information

For questions about returns, contact us at:

Email: m3kwistook@gmail.com

This policy was last updated on 07/08/2026